Leaderboard/Overview

Overview

developers.intercom.com/docs
Score: 79 out of 100, grade C79
Grade C
Last checked: April 13, 2026 · Rerun · Request listing
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Simulation: Fern // bud
Day 0
CategoryBusiness
Checks passed14/22Warnings1Failed6

Overview scores 79/100 (Grade C), passing 14 of 22 checks (64%). The documentation is broadly accessible to AI agents but has 7 areas that could be improved to better serve automated tooling.

# Agent Score Fix Report — Overview
URL: https://developers.intercom.com/docs
Score: 79/100 (Grade C)

I need help improving the AI-readiness of the documentation at https://developers.intercom.com/docs.
Agent Score found 6 failing checks and 1 warnings.

## Failing Checks (6)
- [content-discoverability] Llms Txt Size: llms.txt is 249,106 characters (exceeds 100,000 threshold; will be truncated by most agents)
- [content-discoverability] Llms Txt Directive: No llms.txt directive found in any of 10 sampled pages
- [page-size] Content Start Position: 3 of 10 sampled pages have content starting past 50% (worst 100%)
- [observability] Llms Txt Freshness: llms.txt covers 2102/5800 sitemap doc pages (36%); 3698 missing; 10 llms.txt links not in sitemap (may indicate stale links or incomplete sitemap)
- [observability] Markdown Content Parity: 10 of 10 pages have substantive content differences between markdown and HTML (avg 37% missing)
- [observability] Cache Header Hygiene: 11 of 11 endpoints have aggressive caching or missing cache headers

## Warnings (1)
- [markdown-availability] Content Negotiation: Content negotiation partially supported: 0 correct type, 10 wrong type, 0 HTML only

## Fix Instructions

For each issue above, please:
1. Analyze the documentation site at https://developers.intercom.com/docs
2. Implement the specific fix
3. Verify the fix would cause the check to pass

### Common fixes:
- **No llms.txt**: Create /llms.txt following https://llmstxt.org — list all doc pages in markdown format
- **No .md URL support**: Configure your docs platform to serve pages at equivalent .md URLs (e.g. /docs/quickstart.md)
- **No content negotiation**: Return markdown when request includes Accept: text/markdown header
- **Large page size**: Reduce nav boilerplate, inline scripts, and repetitive markup
- **No sitemap**: Generate /sitemap.xml listing all documentation URLs
- **Auth walls**: Ensure docs pages return 200 without requiring login cookies or tokens
- **No Last-Modified header**: Configure your server/CDN to include Last-Modified response headers
- **Tab content hidden**: Ensure tabbed content is rendered in the HTML (not JS-only) so agents can read all variants

## Run afdocs Locally for More Detail

To get deeper visibility into what's failing, run afdocs against your docs:

  npx afdocs check https://developers.intercom.com/docs --fixes --verbose

- **--fixes**: Adds "Fix:" lines to the output for each warn/fail check with actionable remediation steps
- **-v, --verbose**: Shows per-page details (specific URLs, character counts, error codes) for checks with issues — useful for per-URL visibility into what's failing
CHECK RESULTS

How your docs scored

llms-txt-freshnessllms.txt covers 2102/5800 sitemap doc pages (36%); 3698 missing; 10 llms.txt links not in sitemap (may indicate stale links or incomplete sitemap)Learn more
markdown-content-parity10 of 10 pages have substantive content differences between markdown and HTML (avg 37% missing)Learn more
cache-header-hygiene11 of 11 endpoints have aggressive caching or missing cache headersLearn more
auth-gate-detectionAll 10 sampled pages are publicly accessibleLearn more
auth-alternative-accessAll docs pages are publicly accessible; no alternative access paths neededLearn more
llms-txt-sizellms.txt is 249,106 characters (exceeds 100,000 threshold; will be truncated by most agents)Learn more
llms-txt-directiveNo llms.txt directive found in any of 10 sampled pages
llms-txt-existsllms.txt found at 1 location(s)Learn more
llms-txt-validllms.txt follows the proposed structure (H1, blockquote, heading-delimited link sections)Learn more
llms-txt-links-resolveAll 10 same-origin sampled links resolve (2169 total links)Learn more
llms-txt-links-markdown10/10 same-origin sampled links point to markdown content (100%)Learn more
content-negotiationContent negotiation partially supported: 0 correct type, 10 wrong type, 0 HTML onlyLearn more
markdown-url-support10/10 sampled pages support .md URLs (100%)Learn more
content-start-position3 of 10 sampled pages have content starting past 50% (worst 100%)Learn more
rendering-strategyAll 10 sampled pages contain server-rendered contentLearn more
page-size-markdownAll 10 pages under 50K chars (median 1K, max 2K)Learn more
page-size-htmlAll 10 sampled pages convert under 50K chars (median 1K, 0% boilerplate)Learn more
tabbed-content-serializationNo tabbed content detected across 10 sampled pagesLearn more
section-header-qualityNo tabbed content found; header quality check not applicableLearn more
markdown-code-fence-validityAll 18 code fences properly closed across 11 pagesLearn more
http-status-codesAll 10 sampled pages return proper error codes for bad URLsLearn more
redirect-behaviorNo redirects detected across 10 sampled pagesLearn more

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