Add Intercom to your Docs

To add Intercom to your Docs, you need to your Intercom app_id, also known as the Intercom workspace ID. This is a unique code assigned to your app when you create it in Intercom.

Additionally, you may configure a custom Intercom endpoint.

Get your Intercom App Id

Your app ID is available under Settings > Workspace > General in the “Workspace name & time zone” tab.

See Intercom’s FAQ for visual instructions.

Integrate Intercom with your Docs

In your docs.yml file, add your Intercom config:

docs.yml
1analytics:
2 intercom:
3 app-id: ${INTERCOM_APP_ID} # reads your org id from environment variables
4 # Optional
5 endpoint: ${INTERCOM_ENDPOINT} # e.g. https://intercom.custom-instance.com