Mintlify
How do Fern and Mintlify differ?
1. Documentation Design and User Experience
Mintlify:
- Intuitive UI editor, making it accessible for users without technical expertise.
- Limits body responses to 200, which may restrict large response formats and lacks features to tailor to your audience and API.
- Works well for SMBs with limited requirements.
Fern:
- Provides dynamic SDK generation and robust API documentation features.
- Designed for technical teams, with a code first approach enabling easier use of JS, CSS, and React.
- Offers collapsible response sections, reducing the need for excessive scrolling.
- Extensive capabilities enabling SMB through Enterprise customers.
2. Feature Support
Additional Features in Fern:
- API Playground as Separate Component: Fern’s API Playground is a distinct feature, similar to Stripe’s, allowing users to interact with the API directly within the documentation.
- Environment Support: Supports multiple environments such as staging and production, enabling users to test APIs in different settings.
- Role-Based Access Control (RBAC): Allows restriction of content based on the viewer’s role, ensuring appropriate access levels.
- Unlimited Number of Editors: Does not limit the number of editors, facilitating collaboration among large teams.
3. Support and Community
Mintlify:
- Dedicated support is only available on the Enterprise tier, which may limit access for smaller teams.
Fern:
- Offers a dedicated Slack channel for support across all tiers, ensuring direct access to assistance for all users.
4. Security and Reliability
Mintlify:
- Recently experienced a significant security incident, raising concerns about data protection.
Fern:
- No reported data breaches, reflecting strong security protocols.
5. Customization
Mintlify:
- Allows only a single custom JavaScript file in the file structure, limiting extensibility.
Fern:
- Supports multiple custom JavaScript files, offering greater flexibility for customization.
6. Pricing
Mintlify:
- Priced at $350/month.
Fern:
- Priced at $400/month, offering a comprehensive suite of features.
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